Back Office & Operations Page v3

Back Office
& Operations

Gain better control of your daily operations and know what is going on in your store in real-time. Reduce errors and minimize risk with accurate reporting and automated processes.

Why You Need a Back Office & Operations Software

Whether you manage one store or multiple, CStore Essentials gives you the tools you need to easily manage and operate your store. With our solution, you can eliminate manual processes, reduce errors, and see everything going on in your store from anywhere.

Easy to Use

From one login, you can access your pricebook, inventory, daily reporting, and services. Even when you’re on the go, you can view live sales, manage your pricebook, receive purchases, and more, all from the CStore Essentials
mobile app.

Save Time

We are constantly working to improve user experience to save you time on important tasks in your store. With the CStore Essentials platform, you can automate processes that you’re currently doing manually – minimizing the risk for error and letting you spend more time on the things that matter most. 

This Solution is Included in Two Plans

Store Operations Standard & Tobacco Loyalty Plus

What Do You Get?

POS Systems We Support

gilbarco logo
radiant logo
verifone logo

PDI CStore Essentials Mobile App

Download in the App Store or Google Play.
  • View Live Sales

    View Live Sales

    Look at your store's live POS sales in real-time with the mobile app from anywhere. Monitor all transactions going on in your store with your phone. 

  • Manage Pricebook

    Manage Pricebook

    Easily change prices in your store by scanning the item with your phone that automatically sends the updates to your POS system. Change prices individually or in bulk. 
  • Receive Purchases

    Receive Purchases

    Stay on top of your inventory deliveries by scanning items with your phone. Easily see which invoices aren’t retailed and update new deliveries you receive. 

  • Take Inventory

    Take Inventory

    Update inventory by scanning the barcode with your phone and input the quantity received. Updates automatically get sent to your register. 

Frequently Asked Questions

  • What hardware items do I need?

    At the very least, you will need a computer. If you want the pricebook feature, you will need specific cables to connect your back office computer to your POS register. Click here for the Ethernet Cable and here for the USB to Ethernet converter.  

  • Which handheld scanners does PDI CStore Essentials support?

    We support several scanners and configurations, from camera-based to Bluetooth and laser scanning. Here are some recommendations to help you choose the right device for you: 

    1. Mobile phone camera (Good) - You can use our free app with the camera on your iOS or Android phone to do all the functions you can from most handheld scanners. 
    2. Socket Bluetooth Scanner (Better) - Attach the Socket Scanner to the back of your mobile device for faster, more ergonomic scanning. Approximate price: $275 
    3. CipherLab RS30 Laser Scanner (Best) - Use a dedicated mobile handheld scanner for super-fast results. Approximate price: $850 
  • Is my data secure?

    Yes. PDI CStore Essentials uses the same technology that online banks and brokerages use to transmit your data over the Internet. Your data is stored safely on servers in industry-leading professionally managed data centers. 
  • Is my data backed up?

    Yes. We automatically back up your updated data every day and maintain two copies of your data at any time. Your data is stored on firewall-protected, redundant servers, protecting it from viruses, hackers, and hardware and software failures. 

  • What happens if the internet is down?

    If the Internet connection at your location is down, you won't be able to access your PDI CStore Essentials account. However, your POS register will still be available, and you will be able to use it as usual. 

What hardware items do I need?

At the very least, you will need a computer. If you want the pricebook feature, you will need specific cables to connect your back office computer to your POS register. Click here for the Ethernet Cable and here for the USB to Ethernet converter.  

Which handheld scanners does PDI CStore Essentials support?

We support several scanners and configurations, from camera-based to Bluetooth and laser scanning. Here are some recommendations to help you choose the right device for you: 

  1. Mobile phone camera (Good) - You can use our free app with the camera on your iOS or Android phone to do all the functions you can from most handheld scanners. 
  2. Socket Bluetooth Scanner (Better) - Attach the Socket Scanner to the back of your mobile device for faster, more ergonomic scanning. Approximate price: $275 
  3. CipherLab RS30 Laser Scanner (Best) - Use a dedicated mobile handheld scanner for super-fast results. Approximate price: $850 

Is my data secure?

Yes. PDI CStore Essentials uses the same technology that online banks and brokerages use to transmit your data over the Internet. Your data is stored safely on servers in industry-leading professionally managed data centers. 

Is my data backed up?

Yes. We automatically back up your updated data every day and maintain two copies of your data at any time. Your data is stored on firewall-protected, redundant servers, protecting it from viruses, hackers, and hardware and software failures. 

What happens if the internet is down?

If the Internet connection at your location is down, you won't be able to access your PDI CStore Essentials account. However, your POS register will still be available, and you will be able to use it as usual.