Before using PDI CStore Essentials, Big Johns stores was losing thousands of dollars each month on each store, due to lack of inventory control and overspending. Pricing wasn’t consistent across stores and they didn’t know how much they were selling. These roadblocks caused them to base their purchasing decisions on guesses most of the time instead of real data.
Understanding from an early stage the importance of a back office system, Big Johns worked with a third party company when David joined the team more than a year ago. David soon found their existing back office system to be extremely complicated and very expensive, not providing the tools and results they needed to succeed.